Virtual Visits

Virtual Visits

See a Doctor 24/7 from the Comfort of Your Home

Gone are the days when you must be stuck in traffic or even leave your home to visit the doctor for non-life-threatening issues. Telemedicine services provide a convenient, low-cost, and time-saving alternative for health care via computer, tablet, or smartphone.

Teladoc

Teladoc, a virtual provider, puts you in control of when and where you access care. You have quick, direct access to a licensed medical professional 24/7/365 via who can treat common conditions, such as:

  • Allergies
  • Cold or flu
  • Ear pain
  • Rashes
  • Pinkeye
  • Sinus infections

To schedule an appointment, call (855) 835-2362 or visit teladoc.com/aetna.

See the Benefits Guide or benefit summaries for detailed information.

Aetna Virtual Primary Care

With Aetna Virtual Primary Care, powered by Teladoc, you get the convenience and flexibility of virtual visits with a dedicated virtual care provider. Plus, connect with your care team through your smartphone. All this—with little cost and little wait. This service is not available under the HMO (EPO) medical plan. To find out more about this benefit, please review the Virtual Primary Care documents under the sidebar.

Virtual Dentistry

Virtual dentistry offers members convenient access to a Delta Dental dentist for answers to questions, quick checkups, second opinions or other oral health needs in between visits to the dentist’s office. Virtual assessments don’t count towards exam frequency limitations and are a covered benefit for Delta Dental PPO and Delta Dental Premier® members.

Virtual dentistry offers two kinds of virtual assessments:

  • Photo assessments within 24 hours for simple dental concerns, and
  • Live video visits when you want expert advice immediately or are experiencing pain.

For more information, please view the Delta Dental Virtual Dentistry flyer in the Downloads section.